Full job description

We are seeking enthusiastic and motivated individuals to join our growing collection team as collection officer. In this role, you will be responsible for making outbound calls collect payment from customers. You will also be responsible for providing excellent customer service and building strong relationships with potential and existing clients.

Responsibilities:

  • Make outbound calls to collect the payment
  • Present product and service information in a clear and concise manner
  • Answer questions and address customer concerns
  • Overcome objections and close deals
  • Maintain accurate records of all interactions with customers
  • Follow up with leads and customers to ensure satisfaction
  • Achieve monthly sales targets

Requirements:

  • Minimum of [High School Diploma/Bachelor’s Degree]
  • Excellent communication and interpersonal skills
  • Strong collection and negotiation skills
  • Ability to work independently and as part of a team
  • Customer service experience preferred
  • Proficiency in MS Office Suite
  • Must have a clear and pleasant speaking voice
  • Ability to work in a fast-paced environment
  • Positive attitude and a willingness to learn

Job Types: Full-time, Permanent, Fresher

Salary: ₹15,000.00 – ₹35,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Provident Fund

Schedule:

  • Day shift

Work Location: In person

Apply now : https://www.simplyhired.co.in/job/__bqBpKRqldfEik-MxfHs_T3mov2Nzeo1NGlyLCnb_8q0xUUNM-47A