Location Noida, Uttar Pradesh

Job Title: E-commerce Executive

Job Summary: We are seeking a dynamic and detail-oriented E-commerce Executive to join our team. The ideal candidate will play a crucial role in managing our online presence, optimizing product listings, ensuring a seamless online shopping experience, providing excellent customer support, and creating compelling content. The E-commerce Executive will collaborate with various departments to enhance product visibility, drive sales, and maintain a strong online brand image.

Experience: 1 to 3 years

Salary: 1,80,000/- to 2,40,000/- per annum

Responsibilities:

Product Listing and Optimization: Create and manage product listings on various e-commerce platforms. Optimize product titles, descriptions, and images for maximum visibility and customer engagement. Conduct regular audits to ensure accuracy and completeness of product information.

Inventory Management: Monitor and manage inventory levels to prevent stockouts and overstock situations. Coordinate with the warehouse and procurement teams to maintain accurate stock levels. Implement strategies to reduce excess inventory and increase inventory turnover.

Customer Experience and Support: Oversee the customer journey on the e-commerce platform, ensuring a smooth and user-friendly experience. Respond to customer inquiries and reviews promptly, addressing any issues or concerns. Implement customer feedback to enhance the overall online shopping experience. Provide excellent customer support via various channels, including email, chat, and phone.

Marketing, Promotions, and Content Creation: Collaborate with the marketing team to plan and execute online promotional campaigns. Create engaging content for product descriptions, social media, and other marketing channels. Monitor the performance of digital marketing efforts and provide insights for continuous improvement. Implement strategies to drive traffic, increase conversion rates, and maximize sales.

Data Analysis: Utilize analytics tools to track key performance indicators (KPIs) and generate reports. Analyze sales trends, customer behavior, and other relevant metrics to make data-driven decisions. Provide regular reports to management with insights and recommendations for improvement.

Platform Management: Stay updated on industry trends and changes in e-commerce platforms. Work closely with IT and development teams to implement platform updates and improvements. Ensure compliance with platform guidelines and policies.

Qualifications:

  • Bachelor’s degree in Business, Marketing, or a related field.
  • Proven experience in e-commerce operations and management.
  • Familiarity with e-commerce platforms and their functionalities.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Detail-oriented with a focus on accuracy.
  • Ability to multitask and meet tight deadlines.
  • Proficiency in Microsoft Office, Google Sheets and e-commerce software.

How to Apply: Interested candidates are invited to submit their resume along with a cover letter detailing their relevant experience to [connect@drope.tech, divam@drope.tech or call at +91-9999011400].

Job Type: Full-time

Salary: ₹15,000.00 – ₹20,000.00 per month

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Experience:

  • E-commerce: 1 year (Preferred)
  • total work: 1 year (Preferred)

Ability to Commute:

  • Noida, Uttar Pradesh (Required)

Ability to Relocate:

  • Noida, Uttar Pradesh: Relocate before starting work (Required)

Work Location: In person

Speak with the employer+91 9999011400