Job description

Role & responsibilities

The SOHO Specialist is broadly an Outbound AF tagged to the store who will extract PP Gross (majorly COCP/COIP) from the catchment via:
1. Cold Calling / Hunting
2. Farming
3. Lead Calling to Micro Firms and Self Employed
4. Trade Activities
They will serve as the Relationship Managers and improve service for all SMEs in the catchment List of Activities/ Responsibilities-
• Hunting and Farming SMEs in the catchment
• Record leads/ manage funnel/ maintain DSR on Work app
• Leverage online resources like Just Dial, India Mart via the SMEs Near Me feature
• Ironman Calling on own base of COCP/COIP
• Calling and booking appointments for geography based database shared by Marketing
• Customer Service and Complaint Resolution via virtual tokens flowing to store teams
• Identify upcoming professional events/ trade fairs.

Work with ZM/SM for permissions Selection Preference Prefer recruiting from our existing AF Pool those who are consistently bringing COCP/COIP GADs. Else, hire externally with relevant experience. Candidates must be interviewed by ZM + D2C Head Qualities and Skills of SOHO Specialist Sales Effective Communication Interpersonal Skill so Presentation Influence & persuasion Relationship management Time management Extrovert and should be comfortable spending the entire day on ground

Educational background: Graduate
Experience: 2 years+ (Preference for IT/ITES, B2B Sales Experience)

Mobile: 2 wheeler Language Spoken English + Local language
Compensation Structure: Salary Similar to that of an AF
Fuel Allowance Rs. 2000 per month (Approx Rs. 65 per day) over and above salary

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